Tkbet com — Privacy Policy

Welcome to tkbet com. We believe that the greatest responsibility of a trusted betting platform is to protect its members' personal information. In this Privacy Policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

By using the tkbet com website or mobile app, you are deemed to have agreed to this Privacy Policy. We encourage you to read it in full — it's in your own best interest.

This policy has been prepared in accordance with international data protection regulations, including GDPR. Our goal is to ensure every member can use tkbet com with confidence, knowing their data is safe.

Tkbet com only collects information that is necessary to operate the platform. We do not ask for anything beyond that. A breakdown of the data collected by category is provided below:

Personal Identity Information:

• Full name (as per national ID)
• Date of Birth (for age verification)
• Mobile Number (Bangladeshi)
• Email address
• Current address

Identity verification (KYC) information:

• National ID Number & Photo
• Passport (where applicable)
• Selfie or live photo (if required)

Financial Information:

• BKash / Nagad / Rocket Number
• Bank Account Details (for direct bank transfers)
• Transaction history

Technical Data:

• IP address and device information
• Browser and operating system type
• Session Duration & Login Activity
• Location Data (if app permission is granted)

Tkbet com collects information in several ways. In every method, user consent is our top priority:

• Direct registration: Information you provide yourself when creating an account.
• KYC Verification: Documents submitted for identity verification.
• Payment Processing: Information required at the time of deposit or withdrawal.
• Automatic Collection: Technical information collected through cookies, log files, and tracking pixels.
• Support Communications: Information provided during live chat or email conversations.
• Third Parties: From payment gateways and identity verification service providers.

Tkbet com uses your information only for the specific purposes listed below — never for anything beyond that:

You can unsubscribe from marketing communications at any time through your account settings.

Tkbet com does not hold your data any longer than necessary. The retention period for each type of information is outlined below:

After the retention period, data is securely deleted or anonymized.

Tkbet com never sells your data. However, to operate our services, limited information may be shared with trusted partners:

• Payment Processor: bKash, Nagad, Rocket, and banking partners — solely for processing transactions.
• Identity Verification Services: Third-party software may be used in the KYC process.
• Law Enforcement: Disclosure of information to authorities is mandatory when required by legal order or investigation.
• Licensing Authority: For regulatory audits and reviews.
• Technology Service Providers: Cloud hosting and security software — covered under strict confidentiality agreements.

The tkbet com website and app use cookies — small text files stored on your device that help improve site functionality.

Types of cookies we use:

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are most used — fully anonymised.
• Marketing cookies: To show relevant promotions — with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain parts of the site to stop working.

Every member of tkbet com has certain fundamental rights over their own data. We are committed to upholding each of these rights:

Tkbet com is strictly prohibited for anyone under 18 years of age. We do not knowingly collect information from minors. If an underage account is detected, it will be immediately closed and all associated data permanently deleted.

If parents believe their child has accidentally created an account, they should contact us immediately support@tkbetcom.appto notify us.

Tkbet com may update this Privacy Policy when necessary. We will notify you of changes as appropriate:

• Minor changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Major Changes: You will be notified via email or in-app push notification.
• Material Changes: Separate consent will be requested for acceptance of updated terms.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our Data Privacy Team:

• Email: support@tkbetcom.app
• Live Chat: Available on the platform 24/7
• Response time: Within 30 days (typically 24–48 hours)

If your complaint is not resolved, you have the right to escalate it to an international data protection authority.